Frequently Asked Questions
Everything you need to know about shopping with Public Library Shop.
How long will it take to receive my order?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location.
What is your return policy?
We offer a 30-day return window for all unused and unwashed items in their original packaging. Please contact our support team to initiate a return label.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.
How can I track my package?
Once your order ships, you will receive an email confirmation with a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay.
Are your products ethically sourced?
Absolutely. We partner with manufacturers who adhere to fair labor practices and prioritize sustainable materials whenever possible.